Q1. What materials are used to make this bag?

A: The bag is made from 45% PU and 55% viscose for the body, with the shoulder strap and front pocket crafted from top-grain cow hair.

Q2. What are the dimensions of the bag?

A: Please note that due to manual measurements, there may be slight variations in the actual dimensions compared to the provided data.

- Bottom Length: 37cm

- Bottom Width: 9cm

- Height: 23.5cm

Q3. Is the shoulder strap adjustable?

A: Yes, the shoulder strap is adjustable. You can carry the bag on your shoulder or as a crossbody.

Q4. How do I store the bag when not in use?

A: When storing the bag, keep it in a cool, dry place away from direct sunlight or heat sources. You can stuff the interior with acid-free tissue paper to help maintain the bag's shape. Avoid storing the bag in plastic bags or containers, as this can trap moisture and cause damage over time.

Q5. How is the interior of the bag designed?

A: The interior including one slip pocket and one zippered pocket and 2 external pockets for convenient storage. The roomy interior for the large one can easily accommodate essentials like your phone, camera, keys, earphones and more.

Q6. How secure is the bag's closure?

A: The bag has a magnetic snap closure for easy access.

Q7. What is the design of the heart bag charm?

A: The heart bag charm is made from top-grain cow hair and adorned with irregular studs, adding a punk style to the bag. It also includes a spring clip, allowing it to be used as a keychain or decorative accessory.

Q8. How do I clean the bag?

A: If the bag becomes dusty or has similar types of dirt on it, you can simply wipe it down with a clean cloth or soft-bristled brush. For any remaining stains, you can use a bag-specific cleaning product to gently wipe the surface. When using the bag regularly, try to avoid letting it get wet in the rain or snagging it on other objects, in order to keep it looking clean and pristine.